Noticeboard

NEW GP JOINING THE PRACTICE

We are delighted to announce that Dr Madeline Brennan is joining the practice as a salaried GP and will officially start on 6th August 2019. You may be in contact with Dr Brennan before that as she is covering sessions in the interim period so please join us in welcoming her to the practice team.

ROUTINE APPOINTMENTS

On behalf of the staff and GPs at the practice we wish to inform you of our current difficulties with recruiting and retaining GP locums and GPs to help with the increasing workload we are experiencing.

This will result in patients experiencing longer waiting times for an appointment, especially if requesting a particular GP.

This situation is likely to continue for some time and we would appreciate if you could bear with us. We will continue to take steps to ensure we deliver the best care and service to you and thank you for your understanding.

TELEPHONE CALL BACK REQUESTS

All telephone requests to speak to a Doctor be requested between 8.30am and 10am each day.  For safety reasons we have a limited number of GP telephone call backs. The Receptionists will take your details and the GP will ring you back.  Please note that if you miss a call from the GP they will no longer be able to return your call and you will be required to ring the next day. Please inform the receptionist of the best number and time for the GP to contact you at.

DNA's

Please note that during the month of March 2019 we had 586 unattended appoitments.  These appointments could have been offered to othere patients needing treatment.  Please ring to cancel an appointment or text CANCEL at the end of your text message reminder if you are unable to attend as soon as possible.

Thank you for your co-operation.

TEXT MESSAGING and EMAIL SERVICE.

The Practice is currently operating a text message and Email service for some of our clinics.  If you have a mobile number and an email address and would like to receive a text message or email reminder of your appointment please inform the receptionist of your mobile number and email address.

 

 

 

Patient Advice

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.  It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.

Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

You have a choice

You do not need to do anything if you are happy about how your information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your mind about your choice at any time.

Will choosing this opt-out affect your care and treatment?

No, choosing to opt out will not affect how information is used to support your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.

What do you need to do?

If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.

To find out more about the benefits of data sharing, how data is protected, or to make/change your opt-out choice visit www.nhs.uk/your-nhs-data-matters

Download a copy of the patient leaflet



 
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