Noticeboard

NEW GP JOINING THE PRACTICE

We are delighted to announce that Dr Madeline Brennan is joining the practice as a salaried GP and will officially start on 6th August 2019. You may be in contact with Dr Brennan before that as she is covering sessions in the interim period so please join us in welcoming her to the practice team.

ROUTINE APPOINTMENTS

On behalf of the staff and GPs at the practice we wish to inform you of our current difficulties with recruiting and retaining GP locums and GPs to help with the increasing workload we are experiencing.

This will result in patients experiencing longer waiting times for an appointment, especially if requesting a particular GP.

This situation is likely to continue for some time and we would appreciate if you could bear with us. We will continue to take steps to ensure we deliver the best care and service to you and thank you for your understanding.

TELEPHONE CALL BACK REQUESTS

All telephone requests to speak to a Doctor be requested between 8.30am and 10am each day.  For safety reasons we have a limited number of GP telephone call backs. The Receptionists will take your details and the GP will ring you back.  Please note that if you miss a call from the GP they will no longer be able to return your call and you will be required to ring the next day. Please inform the receptionist of the best number and time for the GP to contact you at.

DNA's

Please note that during the month of March 2019 we had 586 unattended appoitments.  These appointments could have been offered to othere patients needing treatment.  Please ring to cancel an appointment or text CANCEL at the end of your text message reminder if you are unable to attend as soon as possible.

Thank you for your co-operation.

TEXT MESSAGING and EMAIL SERVICE.

The Practice is currently operating a text message and Email service for some of our clinics.  If you have a mobile number and an email address and would like to receive a text message or email reminder of your appointment please inform the receptionist of your mobile number and email address.

 

 

 

Welcome to Dr Crossin and Higgins Practice

Working in 2 locations at Carrick Hill and Glen Road Surgeries the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

We are pleased to announce that we now have two new GP Partners: Dr Maeve Armstrong and Dr Madeline Brennan.

Our Mission Statement is to provide a caring patient-centred service, combining health care and health promotion   

Coronavirus

SELF ISOLATION NOTE

If you have been advised to self isolate you can now download an isolation note to give to your employer. Please follow the link below to complete:

https://111.nhs.uk/isolation-note

If you have any of the following:

  1. A high temperature
  2. Shortness of breath
  3. A Cough
  4. Loss of Taste or Smell



PLEASE DO NOT ATTEND THE SURGERY!!

FOR ALL QUERIES TELEPHONE

CARRICK HILL   02890 268 080       GLEN ROAD SURGERY     02890 306 996 

 

If you are looking general advice about Coronavirus you can now contact the NHS advice line on 111.

Advice can also be found on the following links:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.publichealth.hscni.net/news/covid-19-coronavirus

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

CLICK HERE FOR IMFORMATION ABOUT FACE COVERINGS.

You do not need to order any additional medicines. Please continue to order you medication when it is due.

During this challenging time patients are not to attend the practice to order medication and should do so via telephone, email or via our online reordering facility. 

All prescriptions will now be collected from your nominated Pharmacy including repeat prescriptions

THE PHARMACISTS ARE DEALING WITH LARGE AMOUNTS OF PRESCRIPTIONS, SO PLEASE BE PATIENT AND ALLOW TIME FOR THE PHARMACIST TO PROCESS THESE.

There will be no walk-in baby clinics until further notice

The Practice will continue to see patients specifically given appointments by the GPs

If you telephone the Practice you will be offered a telephone call back from the GP. The GP will triage your call and where needed provide a prescription or immediately necessary treatment.  You will be asked to nominate a Pharmacy of your choice where your prescription will be sent for collection.

Click Here for Self Certificate of sickness

 

 

 

 

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